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Useful Information

Currency


In the United Kingdom, the currency is the GBP pound sterling (£). Foreign currencies can be exchanged for GBP at banks, travel agencies and Post Offices, as well as at London's airports and major train stations. For currency converter please click here.

£1 = 100 pence (p).

Coins: £1, £2 and 1p, 2p, 5p, 10p, 20p and 50p.
Notes: £5, £10, £20, £50.

Credit cards – especially Visa and Mastercard – are widely accepted in London's restaurants, bars, cafés and shops. American Express and Diners Club cards are less commonly accepted.

Read more here.

Weather

London and the South East have one of the mildest climates in the UK, but the weather can be unpredictable. Late summer can be very pleasant with temperatures averaging 18°C (64°F) and often into the low 20s. In recent years London has experienced heatwaves with temperatures well above 30°C (86°F). Please be advised that overall rainfall is highest in August. Londoners get used to carrying both an umbrella and sunglasses to be prepared for all eventualities!

Phone and Internet on your Smartphone

The UK dialling code is +44 (which replaces the 0). Please remember to check your own country's code before you travel.

Complimentary open Wi-Fi connection for general browsing purposes will be available throughout the Congress venue. Persons wishing to use the internet would need to connect to QEll Guest on their device; no password required.

If you're using a smartphone to browse the internet and receive emails, be aware that your network will charge you to access this data while you are in London. Many cafes, venues and selected tube stations are WiFi-enabled.

Be aware that while some hotels provide free Wi-Fi, others will charge for this service.

Useful Numbers

Emergency Services (police, fire and ambulance)

 112 or 999

To report non-urgent crime, call the police on 101 from within the UK.
The National Health Service (NHS) is the main healthcare provider in the UK.
Comprehensive information can be found here.

Insurance

Please note that registration fees do not include insurance of any kind.

NHS treatment is free for UK residents. Overseas nationals are not eligible for free NHS treatment except if they need emergency treatment while in the UK. You are strongly advised to take out travel insurance to cover any medical expenses.

If you come from a country that holds a UK healthcare agreement, you are entitled to free or reduced-cost medical treatment if needed immediately for a condition that started after your arrival in the UK.

If you are visiting from Europe, you need to carry a valid EHIC (European Health Insurance Card) in case you need immediate and necessary medical treatment in an NHS hospital. Without this you can be charged for treatment.

Find out more on the Department of Health website.

Useful Websites

Official Visitor Guide: www.visitlondon.com

Embassies in London

The Foreign & Commonwealth Office (FCO) keeps an up to date list of embassies, high commissions and official representatives in London and the rest of the UK. Find out more on the FCO website.

Plug, Socket and Voltage in the UK


UK appliances are fitted with three-pin plugs that can be connected to the UK mains supply through wall sockets. UK power sockets deliver an average voltage of 230v. Unlike the sockets in many other countries, these have a switch to turn the power supply on and off – make sure you've turned it on if you're trying to charge your appliance!

Time Zone

London is on Greenwich Mean Time (GMT), which has no offset from the Coordinated Universal Time (UTC + 0).